Terms of Use — 2k Extra

These Terms of Use ("Terms") govern your access to and use of the 2k Extra application, including any content, features, and services offered through it. 2k Extra is a product of CapitalTrend Group L.L.C-FZ. By accessing or using 2k Extra, you agree to be bound by these Terms as well as our Privacy Policy. If you do not agree with any part of these Terms, do not use the application.

1. Acceptance of Terms
By subscribing to, accessing, or using 2k Extra, you acknowledge that you have read, understood, and agree to comply with these Terms. If you are using the application on behalf of an entity, you represent that you are authorized to bind that entity to these Terms. By accepting these Terms, you also consent to the processing of your personal data in accordance with our Privacy Policy and in compliance with applicable data protection laws, including GDPR (EU), CCPA/CPRA (California), LGPD (Brazil), and other local regulations.

2. Service Description
2k Extra is an application that offers an automated trading service in the financial market by connecting to M4 Markets accounts (specifically CENT MT5 accounts). Our goal is to provide users with an additional income through trading bots that operate during the opening hours of spot markets in different regions (Asia, Europe, and the Americas), based on the user's choices and configurations. The application also provides profit tracking, account management, and AI-based support (via WhatsApp). To provide these services, we process your personal data based on contractual performance, legitimate interest, consent, and compliance with legal obligations, in accordance with applicable data protection laws.

3. User Accounts
To use 2k Extra’s services, you must create an account with M4 Markets and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You agree to notify us immediately of any unauthorized use of your account. Since we operate globally, your personal data may be transferred internationally, always with appropriate safeguards, including standard contractual clauses approved by the EU. You have specific rights over your personal data under the laws of your jurisdiction, including the rights to access, correct, delete, transfer, restrict, and object to processing.

4. User Responsibilities
By using 2k Extra, you agree to:
- Provide accurate, truthful, current, and complete information during registration and while using the application.
- Use the application legally and ethically, complying with all applicable laws and regulations.- Not use the application for any illegal or unauthorized purposes.
- Not interfere with or disrupt the operation of the application, servers, or networks connected to it.
- Do not execute manual trades, external automated trades, or any other types of orders directly in the account linked to 2K Extra.
- Understand that financial markets involve risks and that 2k Extra is a support tool but does not guarantee profits. Decisions regarding risk, direction, and timing are entirely your responsibility.
- Acknowledge that in exceptional market situations — such as gaps, abrupt events, high volatility, or temporary liquidity shortages — losses in a trade may exceed the originally defined box value, regardless of any automated stop-loss or protection mechanisms implemented on the platform.
- Respect the privacy rights of other users and not attempt to access the personal data of third parties through the application.

5. Intellectual Property
All content within 2k Extra, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of 2k Extra, CapitalTrend Group L.L.C-FZ, or its content providers, and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the application or service without our express written permission.

6. Disclaimer of Warranties
2k Extra is provided "as is" and "as available," without any warranties, express or implied. We do not guarantee that the application will be uninterrupted, error-free, or secure. We make no guarantees regarding specific results from using the application or the accuracy of any information obtained through it. The financial markets are volatile, and past performance does not guarantee future results.You also acknowledge that, under extraordinary market circumstances, losses may exceed the amount initially risked in any given trade due to sudden price variations, gaps, or illiquidity events. 2k Extra does not guarantee the absolute limitation of losses to the defined box value.While we implement technical and organizational security measures to protect your personal data, no system is 100% secure, and you are also responsible for safeguarding your login credentials.

7. Limitation of Liability
In no event shall 2k Extra, CapitalTrend Group L.L.C-FZ, its directors, employees, partners, agents, suppliers, or affiliates be held liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the application; (ii) any third-party conduct or content on the application; (iii) any content obtained from the application; and (iv) unauthorized access to, use of, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, regardless of whether we have been informed of the possibility of such damages. This includes damages related to personal data breaches, always respecting the limits set by applicable data protection laws.

8. Termination
We may terminate or suspend your access to 2k Extra immediately, without prior notice or liability, for any reason, including, without limitation, if you violate these Terms. All provisions of the Terms that, by their nature, should survive termination will remain in effect, including, but not limited to, ownership provisions, warranty disclaimers, indemnification, and limitations of liability. After termination, your personal data will be handled in accordance with our Privacy Policy and applicable data protection laws, including mandatory retention periods and your right to deletion.

9. Governing Law and Jurisdiction
These Terms will be governed by and interpreted under the laws applicable to your jurisdiction of residence:- For EU residents: EU laws apply, and you may file complaints with your country’s data protection authority.- For U.S. residents: U.S. federal and state laws apply, including CCPA/CPRA for California residents, and you may file complaints with the Federal Trade Commission (FTC) or the California Privacy Protection Agency (CPPA).- For Brazilian residents: The laws of the Federative Republic of Brazil apply, and you may file complaints with the Autoridade Nacional de Proteção de Dados (ANPD).You agree that any legal action or proceeding related to these Terms will be brought exclusively before the competent courts of your jurisdiction.

10. Changes to the Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our application after any revisions take effect, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use the application.

11. Contact
If you have any questions about these Terms of Use, please contact us through our in-app support or by email at: sdr@capitaltrend.group

Last Updated: June 12, 2025

Privacy Policy — 2k Extra

Welcome to the 2k Extra Privacy Policy. Your privacy is extremely important to us. This document explains how we collect, use, store, and protect your personal information when using our application and services. 2k Extra is a product of CapitalTrend Group L.L.C-FZ. Our commitment is to ensure the confidentiality, integrity, and security of your data, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable laws.By using 2k Extra, you agree to the practices described in this Privacy Policy. We recommend reading it carefully.

1. Basic Concepts
To make this Policy easier to understand, here are some important definitions:
- Data Subject: The natural person to whom the Personal Data refers.
- Personal Data: Any information related to an identified or identifiable natural person.
- Processing: Any operation performed with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation, control of information, modification, communication, transfer, disclosure, or extraction. - Controller: The natural or legal person, public or private, responsible for making decisions regarding the Processing of Personal Data.
- Processor: The natural or legal person, public or private, who processes Personal Data on behalf of the controller.
- Consent: A free, informed, and unequivocal expression by which the data subject agrees to the processing of their personal data for a specific purpose.
- Legal Basis: The legal grounds that authorize us to process Personal Data, such as consent, compliance with legal obligations, contractual necessity, or legitimate interest.

2. What Personal Data We Collect
2k Extra collects and uses the following types of Personal Data, strictly necessary for the purposes described in this Policy:
- Identification and Contact Data: Full name, email address, phone number.
Purpose: To create and manage your account, communicate about the service, and provide customer support.
- M4 Markets Account Data: Account number and password (CENT MT5 account). Purpose: To connect and manage your automated trades through 2k Extra, track profits, and manage balances. - Subscription and Payment Data: Information about the subscribed plan (2K, 5K, 10K), payment history, and payment methods (financial data is processed by secure third parties and not stored directly by 2k Extra). Purpose: To process payments, manage your subscription, and handle plan upgrades or downgrades.
- Application Usage Data: Information about how you interact with 2k Extra, including accessed features, time spent, region preferences (Asia, Europe, Americas), and AI interactions via WhatsApp. Purpose: To improve user experience, personalize services, analyze app performance, and develop new features.
- Automatically Collected Data (Cookies and Similar Technologies): IP address, browser type, operating system, visited pages, session duration, and approximate location data. Purpose: Traffic analysis, security, content personalization, marketing, and advertising (as explained in our Cookies Policy).

3. How We Use Your Personal Data
We use your Personal Data for the following purposes:
- Service Delivery and Improvement: To operate, maintain, improve, and personalize 2k Extra and its services, including executing automated operations and monitoring your results.
- Communication: To send important notifications about your account, service updates, security alerts, and technical support. We may also send marketing communications about new features, promotions, and offers if you have provided consent.
- Customer Support: To respond to inquiries, resolve issues, and provide technical and operational assistance.
- Security: To protect 2k Extra, our users, and third parties against fraud, unauthorized activities, and other security threats.
- Analysis and Research: To understand how users interact with the application, conduct market research, develop new products, and improve 2k Extra’s data intelligence.
- Compliance with Legal and Regulatory Obligations: To comply with applicable laws and regulations and respond to legal requests from competent authorities.

4. Sharing Personal Data
2k Extra does not share your Personal Data with third parties, except in the following situations and always based on a legal basis:
- Service Providers: We may share data with companies that assist us in delivering our services, such as payment processors, hosting providers, data analytics tools, and communication platforms (e.g., WhatsApp for AI interactions). These providers are contractually required to protect your data and use it only for the specific purposes for which they were engaged.
- M4 Markets: We share the information necessary to connect and manage your account, as authorized by you.
- Legal Obligations: We may disclose your data if required by law, regulation, legal process, or government request.
- Protection of Rights: We may disclose data when we believe, in good faith, that it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

5. Your Rights as a Data Subject
You have the following rights regarding your Personal Data:
- Confirmation and Access: The right to confirm whether we process your data and to access your personal information.
- Rectification: The right to request the correction of incomplete, inaccurate, or outdated data.
- Anonymization, Blocking, or Deletion: The right to request anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.
- Data Portability: The right to request the transfer of your data to another service or product provider, upon express request.
- Deletion: The right to request the deletion of personal data processed based on your consent, except in cases required by law.
- Information About Sharing: The right to know which public or private entities 2k Extra has shared your data with.
- Withdrawal of Consent: The right to withdraw your consent at any time, without affecting the legality of processing carried out before withdrawal.
- Objection: The right to object to processing conducted based on certain legal grounds, in cases of non-compliance.To exercise any of these rights, contact us through the available channels within the application or on our website.

6. Data Security
2k Extra uses technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, and continuous system monitoring. While we strive to protect your information, no security measure is 100% foolproof. You are also responsible for safeguarding your login credentials.

7. Links to Third-Party Sites
Our application and website may contain links to third-party websites not operated by us. We have no control over the content or practices of these websites and assume no responsibility for their privacy policies. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Policy on this page and, if the changes are significant, by providing a more prominent notice (e.g., via email or in-app notification). We recommend reviewing this Privacy Policy periodically.

9. Contact
If you have any questions about this Privacy Policy or about 2k Extra’s privacy practices, please contact us through our in-app support or by email at: sdr@capitaltrend.group

Last Updated: June 12, 2025

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